Terms of Use

Please read the Vietnam Evisa Terms of Use carefully before using our website or services. By accessing, browsing, or submitting an application on Vietnamese-evisa.Org (referred to as “we,” “us,” or “our”), you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree, please discontinue use of the site and services immediately.

Continued use of the website, submission of visa applications, or provision of personal documents constitutes your full acceptance of these Terms of Use and our Privacy Policy.

We reserve the right to modify or update these terms at any time. Changes will be effective upon posting. We recommend reviewing this page periodically.

Fees and Payments

You agree to pay all applicable fees for our Vietnam evisa services, including:

  • Service Fee: Paid to us for expert application review, submission assistance, urgent processing, and support.
  • Government Stamping/Processing Fee: Paid separately (if applicable) directly via the official portal or at entry.

Fees, requirements, and procedures may change without prior notice due to updates from the Vietnam Immigration Department.

Cancellation Policy

The Vietnam Immigration Department enforces a strict no-refund policy on official visa processing fees. To cancel your application:

  • Contact us immediately before we submit your details.
  • Cancellations after payment confirmation, processing start, or e-visa approval are non-refundable.

Accuracy of Information and Liability

You are solely responsible for providing accurate, complete, and truthful information. We are not liable for:

  • Visa rejection, delays, or entry denial due to errors in your submitted details.
  • Any consequences arising from incorrect personal or travel information.

We strongly advise verifying your approved e-visa against your passport before travel. No refunds will be issued for applicant errors.

Refund Policy

  • Full Refund: Available only if cancellation is requested before payment processing and application submission.
  • No Refund: Once payment is received, processing begins, or the e-visa is issued.

All government fees are non-refundable per official policy.

Emergency Assistance

In case of issues at the airport, border, or with your e-visa, contact our 24/7 hotline immediately for support. Failure to notify us promptly may limit our ability to assist or provide remedies.

Privacy

Your use of our services is also governed by our Privacy Policy, which forms part of these terms. By proceeding, you consent to our data practices as outlined there.

Communications

By using our services, you authorize us to contact you via email, phone, WhatsApp, or other methods regarding your application status, updates, and relevant promotional offers.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized access.

By using Vietnamese-evisa.Org, you confirm your agreement to these terms. For questions, please contact our support team. Thank you for choosing our reliable Vietnam evisa services!